Genie Artistry

Frequently Asked Questions

Our Service Menu can be found here. For more information regarding services and pricing, please fill out an inquiry form and we will be happy to send a custom quote.

We are on-location which means we go wherever you are getting ready! 

YES! That is what makes us artists. No matter what age, skin tone or skin type you have, we have the products and knowledge to make you look and feel like your best self. 

Absolutely. In fact, we specialize in them. We have a team of talented artists who are very accustomed to working with large bridal parties. If you’re looking to have a stress-free and enjoyable morning, we’re the team for you.

We are currently booking up to two years in advance. You can never book too early. Most couples book their glam services 8-12 months in advance.

We require a nonrefundable retainer of 25% to hold a wedding or event date as well as a signed contract. We do not hold dates without these two things.

We expect everyone to cry, dance and sweat. All of our products are as waterproof, sweat and humidity resistant as possible. If you have particularly oily skin, your hair doesn’t hold a curl well or you just need extra reassurance, we do offer touch up services at an additional rate to ensure you look picture perfect throughout the entire day.  

No, our prices are not negotiable. Our pricing reflects not only our years of experience and talent, but also the cost of materials, communication, advertising and continuous education for each of our team members.

Generally, we reserve 45 minutes for a bridesmaid and 1 hour for a bride or single service. We also leave time at the end before leaving for any touch ups, shall they be needed. We will create a timeline for you detailing your start and end time. Clip in hair extensions, particularly thick hair, and making changes to looks can increase timing. If you feel you will need extra time, please let us know.

If your service is on location, please make sure there is space reserved for your artist(s) to set up prior to their arrival. A cleared, standard height table with access to an outlet and a chair with a low back is all that is needed. Natural light is ideal but not a necessity.

Skin must be clean and free of any makeup, skincare and sunscreen. Sunscreen will cause flashback in photos and is not recommended for professional photography. Following up to your appointment, make sure to drink plenty of water and moisturize your skin AM and PM. Good skin is the foundation for good makeup.

Hair must be clean, completely dry and blown smooth prior to any hair service. If clip in extensions are being used, please wash them with shampoo, comb out any tangles and hang them to dry completely a few days prior to the service.

We recommend saving photos from our own Instagram page for your inspiration. This is the best way to ensure we are a good fit for you. Keep in mind, skin texture is normal and everyone has it… Even babies! Makeup cannot erase natural texture on the skin such as undereye creases, pores or smile lines. 

The current minimum requirement to book a weekend wedding (Fri-Sun) with us is $1000 (any services adding up to at least $1000). Trials and other fees such as travel do not count towards the minimum.

Absolutely! We are very familiar with LGBTQ+ weddings and would be thrilled to work with you! 

You have up to 60 days before the event date to make any changes to your service counts. After 60 days, you may transfer services to another person, but you cannot cancel them. Your total cannot go below the $1000 minimum. Services may be added dependent on team availability and time constraints and are not guaranteed.

We aim to be finished with hair and makeup services by the time the photographer arrives. “Getting ready” photos are staged! 

Absolutely. Genie Artistry LLC is registered with New York State and insured through State Farm. We are happy to provide your venue with the proper paperwork, and if required, we can supply a temporary rider. Obtaining a rider is an add-on to our policy, so the client would be responsible for the cost (usually $30-$50). We only provide insurance information and riders to booked clients.

The majority of working in the event industry is wonderful… However, we are sometimes faced with unfortunate and unforeseen circumstances like wedding cancellations. Although we would love to be able to refund everyone that cancels, it is just impossible as a business to do so. When you book your vendors, you’re making a commitment to us, and we are making a commitment to you. Please be sure that you are sure of your decision before committing to us. This is our full-time job, and we rely on your bookings to keep our business going and our families fed. Because of this, it is necessary to have protocols in place to protect us. 

 

Retainers paid to book a wedding date are non-refundable. Your retainer provides partial compensation to our team members in the event of a cancellation. If you wish to cancel your booking, you have up until 60 days before your wedding date to be relieved of your remaining balance. Cancellations made after the 60-day cutoff period will still require full payment, as outlined in our contract.

We do not offer incomplete services. We strongly suggest to each client to go with a “full face”, even if it is a very light application. It will look much more cohesive and “finished”. If the client insists on “just eyes” or “just complexion”, the price of the service remains the same.

Booking fees, custom timelines and open communication with the bride leading up to the wedding day are all included in their service cost.

This is the great thing about hiring a professional! I know that we are all human and some things are completely out of our control. I never anticipate having to cancel on a client, but if for some reason I do, we have backup plans in place. Genie Artistry is a team of 8 (and growing!). If someone has an emergency and needs coverage, it’s likely we can find someone on our own team to fill in. In the event that our staff is unavailable (highly unlikely), we have many affiliate artists and stylists in the area that we can call upon to help. 

The only thing that is different between airbrush and traditional makeup is the way that it is applied. Just like using a brush or a sponge, it’s just another tool in our arsenal. Contrary to popular belief, any traditional makeup can be put through an airbrush machine as long as it has been thinned out with mixing medium. There isn’t a universal airbrush makeup that every artist uses, so keep that in mind if you have had airbrush before. The technique, style and product an artist uses will vary widely. Trust your professional to use what will perform best on your skin. Everyone is different and that’s what we’re here for!

I am a one woman show. If I am with another client or with my family, I will not answer the phone. Please leave me a voice message or fill out the inquiry form and I will get back to you as soon as possible (usually within a day or so).